Field notes

Engineering reports, eval results, and the operator playbook.

Original research. Production benchmarks. Lessons from shipping agents into regulated industries.

The Q3 product letter: shipping into the second half of the year.

What we shipped in Q2, what we learned, and what the next 90 days look like for verifier reliability and portal coverage.

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Vision + DOM hybrid: a year of recovering from portal redesigns.

Why we abandoned selector-only RPA, what perception models actually catch, and the 12-month uptime data.

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Public eval: Klerix vs. UiPath on payer portal traffic.

1,200 anonymized real-world tasks across 6 payers. Methodology, results, replication instructions.

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How Belmont RCM ran a 6-week claims-resubmit pilot end-to-end.

The playbook a head of revenue cycle can use to land their first agent in production.

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Designing tenant isolation when every agent is a browser.

Per-tenant Chromium sandboxes, egress allowlists, KMS-scoped secrets — what we built and why.

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We're hiring forward-deployed engineers in NYC.

What an FDE actually does at Klerix, and why operators-turned-engineers tend to thrive in the role.

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